Privacy Policy

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing and payment information
• Event details, including dates, destinations, attendee counts, budgets, and preferences
• Communications submitted through forms, email, chat, or other channels

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Device information
• Referring website
• Pages visited
• Time spent on pages
• Date and time of visits
• Other website usage statistics

How We Use Information

We use information we collect to:

• Provide and operate our Services
• Process inquiries, requests, and bookings
• Connect planners with hotels, venues, and suppliers
• Generate proposals, quotes, itineraries, and event packages
• Communicate with users regarding services and support requests
• Improve website functionality and user experience
• Analyze platform performance and usage trends
• Send service-related communications and marketing updates, where permitted by law
• Comply with legal obligations and enforce our agreements

How We Share Information

We may share information in the following circumstances:

Hotels, Venues, and Suppliers

When you submit an inquiry, request a proposal, customize a package, or initiate a booking, we may share relevant information with hotels, venues, transportation providers, activity providers, catering providers, and other suppliers necessary to fulfill your request.

Service Providers

We may share information with third-party vendors that help us operate our business, including providers of:

• Website hosting
• Customer relationship management (CRM)
• Analytics
• Marketing automation
• Payment processing
• Customer support
• Communication tools

These providers may access information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose information if required by law or if we reasonably believe disclosure is necessary to:

• Comply with legal obligations
• Protect the rights, safety, or property of Offsiter, our users, or others
• Investigate fraud, security issues, or violations of our agreements

Business Transfers

If Offsiter is involved in a merger, acquisition, financing, reorganization, or sale of assets, user information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve our Services and better understand how users interact with our platform.

These technologies may be used for:

• Website functionality
• Analytics
• Performance measurement
• Marketing and advertising

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Services.

Analytics and Advertising

We may use third-party analytics and advertising tools, such as Google Analytics, Meta Pixel, LinkedIn Insight Tag, HubSpot, or similar technologies, to understand website usage, improve our Services, and measure marketing performance.

These providers may collect information about your interactions with our website in accordance with their own privacy policies.

Data Retention

We retain personal information for as long as necessary to:

• Provide our Services
• Maintain business records
• Fulfill contractual obligations
• Resolve disputes
• Comply with legal requirements
• Enforce our agreements

When information is no longer needed, we will take reasonable steps to delete or anonymize it.

Payment Information

If payments are processed through the Services, payment information may be handled by third-party payment processors. Offsiter does not store complete payment card information on its servers unless specifically stated otherwise.

Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Request a copy of your personal information
• Opt out of certain communications

To exercise these rights, please contact us using the information below.

California Privacy Notice

California residents may have additional rights under applicable California privacy laws, including rights to access, correct, or delete certain personal information.

Offsiter does not sell personal information as traditionally defined under California law.

California residents may submit privacy requests by contacting us using the information below.

Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected, we will take reasonable steps to delete it.

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party sites. We encourage users to review the privacy policies of any websites they visit.

International Users

Offsiter operates in the United States but may serve users located in other countries. By using the Services, you understand that your information may be transferred to and processed in the United States and other jurisdictions where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Effective Date will be revised accordingly. Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Offsiter
Email: hello@offsiter.com
Website: www.offsiter.com